Professional Services

Consultancy

We offer complete IT-lifecycle management from concept to design and implementation, post implementation support and troubleshooting services including EOSL support.  We specialise in strategic consulting and business case planning including strategy review, IT audit, business IT alignment, cost saving assessment and compliance.  We supply new and refurbished systems and options from multi-vendors such as HP, Dell, Lenovo, Cisco, Netapp, IBM, StorageCraft and SonicWall.

Health Configuration

Health & Performance Checks

Report on performance of select server and storage

ICC service (resiliency, best practice, recommendations, environment considerations)

Audit service

Configuration Services

Soft installation, soft configuration, soft best practices.  OS, server, storage, infrastructure.

Examples:

Configure storage array into LUNs

Configure OS for best practice

Virtualise an estate

Configure HCI solution

Add logical resiliency to an estate

Configure SAN/ether switches

Install

New Hardware/HCI Install

Rack and stack

Initialisation

Base configuration

O/S Installation

Virtualisation

Storage configuration

Storage presentation

Data migration

Up to 50% reduction against vendor pricing.  Security cleared and vendor certified engineers.

Refurbished Hardware Installation

Low-price refurbished hardware

Pre-sales advice

Installation plan

Infrastructure and SAN implementation and configuration

Server OS and virtualisation build

Storage configuration and data migration

Migrate & Update

Migration Examples

Migrate data to new storage

Migrate to the cloud

Migrate to new OS

Virtualise environment

Install and configure pre-migration backup

Upgrade Examples

Storage array:
additional disks, firmware*, storage migration

Server:
CPU/Memory / 10 cards, OS, Virtualisation

Infrastructure:
SAN switching, 10 upgrade and speed upgrade, Ether switching, speed upgrade / hardware refresh/connectivity type

*firmware may have vendor restrictions

Contact The ICC Group for Further Information

Request a call back or information pack

Professional Services Levels

Health-check – Performance testing – System configuration – Hardware installation – System migration – Upgrades-POC testing

ICC Level 1
Engineers

Our vendor accredited entry level engineers, available for:

Hardware
Auditing
Secondary assistance

ICC Level 2
Senior Engineers

Mostly ex-vendor SC cleared service engineers, available for:

Firmware and hardware upgrades
SAN install and test
Entry/mid-level OS configuration

ICC Level 3
Professional Services Team

Our senior technical specialists, available for:

SAN (planning, switch zoning, configuration)
Performance testing and reporting
Data migration (HPUX, Solaris, AIX, Linus, Windows)VMS
Virtualisation (VMware, Hyper-V, OS virtualisation)
Network design, install, configure
Site consultancy and infrastructure advice