360° Solutions

We provide white label IT support services and solutions for you to sell to your customer base, providing you with additional revenue opportunities without having to invest in knowledge or resources

Trusted Partners

We are competitive on costs and flexible in our approach which means by partnering with us you can offer a more tailored offering to your client base

Unrivalled Skills

Our manufacturer accredited service engineers have extensive expertise on multi-vendor hardware platforms and are ready to represent your organisation

Scalable Services

Nationwide white label IT hardware maintenance with unbranded technicians and vans ready to support your end-users

Expert

We are multi-vertical specialists and currently the trusted partner of many UK VARs, allowing them to maximise revenue from their customer base

Scalable

Use our services as a scalable, wrap- around offering for your customers enabling you to offer a value added proposition without the resource worry

Support

We will support and represent your business throughout the entire process, providing technical pre-sales expertise as well as engineering resource

Solutions

Our partner solutions include break/fix support, managed services, data centre relocations and migrations, PCB level bench repairs, monitoring and virtualisation services

Devices Supported

Spares Ready for Despatch

Strategic UK Locations

Our Services

Break/Fix Hardware Maintenance

We maintain and repair hardware equipment from a wide range of equipment manufacturers, including HP, Dell, IBM, Lenovo, VMWare and NetApp.

Managed Services

Our IT managed services are delivered under strict SLA’s and combine remote monitoring, on-call assistance, and onsite activities.

Data Centre Migration/Relocation

Let us take the stress and hassle out of relocating your end-user’s data centre with our data centre relocation service.

Professional Services

We specialise in strategic consulting and business case planning including strategy review, IT audit, business IT alignment, cost saving assessment and compliance.

Infrastructure Audits

In-depth infrastructure auditing service, pinpointing areas of weakness and providing improvement recommendations.

IT Lifecycle Management

The key to effective asset management is knowing where a particular asset is in its lifecycle and whether it is providing value.

ITAD Services

We provide a complete ITAD service helping you manage the disposal project from secure collection right through to processing and recycling.

Inventory Planning & Supply

Offering inventory planning to create forecasts to determine IT demand, supply required technology and align support needs.

Monitoring

Automatic alerts; fully-managed service, monitoring only, or any combination; support for all network systems and environments.

IMAC Services

Our install, move, add, change services include physical hardware relocation, system upgrades, merging of data centre’s and virtualisation.

Design and Deployment

Setting up new hardware within a data center can be complex. Our services and expertise help simplify the process for a perfect outcome, every time.

Service HelpDesk

We offer a dedicated support team 24/7/365 in our tailor made packages which are available to suit your business requirements.

Contact Us To Discuss Your Needs

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Our Technology Partners

Telephone: 0845 302 1922   |   Email: Partners@TheICC.Group

Why Choose Us?

As one of the few remaining independent nationwide support providers we are uniquely positioned to provide a bespoke service, tailored to the needs of our partners. We believe in building a strong relationship with our Channel Partners, which allows us to provide the perfect wrap-around service offering for you and your customers.

  • 24 hour x 365 UK and EMEA Coverage
  • Flexible Contracts
  • Single Point Account Management
  • Accredited Service Engineers
  • True Multi-Vendor Platform Speclialists
  • Full 3rd Line Escalation Support
  • Comprehensive Reporting
  • Superior Product Knowledge

Our Accreditations

 

 

 

 

 

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