We are multi-vertical specialists and currently the trusted partner of many UK VARs, allowing them to maximise revenue from their customer base
Use our services as a scalable, wrap- around offering for your customers enabling you to offer a value added proposition without the resource worry
We will support and represent your business throughout the entire process, providing technical pre-sales expertise as well as engineering resource
UK Based Service Partners
Spares Ready for Despatch
Combined Years of IT Expertise
“Partners who don’t have a strong services offering and haven’t minimised their reliance on hardware resale are really going to feel pressure and 2020 will be a crunch year” – CRN, December 2016
- We maintain and repair hardware equipment from a wide range of equipment manufacturers, including HP, Dell, Sun/Oracle, IBM, and NetApp
- Our IT managed services are delivered under strict SLA’s and combine remote monitoring, on-call assistance, and onsite activities
- Let us take the stress and hassle out of relocating your end-user’s data centre with our data centre relocation service
- In-depth infrastructure auditing service, pinpointing areas of weakness and providing improvement recommendations
- The key to effective asset management is knowing where a particular asset is in its lifecycle and whether it is providing value
- We provide a complete ITAD service helping you manage the disposal project from secure collection right through to processing and recycling
- Automatic alerts; fully-managed service, monitoring only, or any combination; support for all network systems and environments
- Our install, move, add, change services include physical hardware relocation, system upgrades, merging of data centre’s and virtualisation
- Setting up new hardware within a data center can be complex. Our services and expertise help simplify the process for a perfect outcome, every time
Has ICC helped your organisation with a business challenge in 2016 (please give details)?
Yes, we needed a skilled engineer on-site at short notice and you helped us out.
What do you like about ICC’s service?
Competency levels shown by engineers. Flexible on price when necessary.
What could we do to improve our service?
You have always delivered what we asked you to deliver so hard to comment on this one sorry.
Would you recommend ICC?
Mark, Service Partner
Why Choose Us?
As one of the few remaining independent nationwide support providers we are uniquely positioned to provide a bespoke service, tailored to the needs of our partners. We believe in building a strong relationship with our Channel Partners, which allows us to provide the perfect wrap-around service offering for you and your customers.
- 24 hour x 365 UK and EMEA Coverage
- Flexible Contracts
- Single Point Account Management
- Accredited Service Engineers
- True Multi-Vendor Platform Speclialists
- Full 3rd Line Escalation Support
- Comprehensive Reporting
- Superior Product Knowledge